Terms And Conditions

The contents of this website and the services offered by Elaine Turner of Pawsitive Connections are not intended to replace veterinary care. I do not diagnose illness or injury, prescribe medication, perform medical treatments or interfere with services offered by veterinarians and other licensed medical professionals. My services are complementary to the services offered by medical professionals.

Information provided in a Trust Technique® Consultation and in The Trust Technique Video Course is only for use with your own animal companions and the animals you are personally responsible for. Please see terms and conditions on The Trust Technique® website for details:


During any services provided whilst on your property, if I am liable for any damage to your property during the process of providing services, I will make good any such damages. I am not, however, responsible for the cost of repairing any pre-existing damages or flaws to your property that may be discovered while I am offering the services.

I am not liable and accept no responsibility for any loss, damage or harm to your animal companions or personal property. Your personal property, animal companion(s) and the animal(s) in your care are your sole responsibility during the time I offer any of my services.

The actions of your animal companion(s) and any animal(s) in your care are your responsibility, meaning you are also liable for their actions even if you are not the legal owner of the animal. You are solely responsible to ensure that your animal companion(s) and animal(s) in your care are safe for people and/or other animals to be around. I accept no responsibility or liability for the actions of your animal companion(s) or any other animal in your care or for which you are responsible.

Refund Policy
Refunds are only provided if, for unforeseen circumstances, I am forced to cancel a session or consultation. Every effort will be made to find a mutually appropriate time to reschedule the session or consultation, however if this is not possible then a full refund will be provided by the same method the payment was made.

Please provide at least 48 hours notice if you need to reschedule a session. No refund will be given if you cancel the session with less than 48 hours notice. This policy may be reviewed on an individual, case-by-case basis.

Copyright and Copying Permissions
2019 Pawsitive Connections. All rights reserved.

The contents of this website and these pages are Pawsitive Connections. Copying of part of all of the contents in any form is strictly prohibited other than in accordance with the following permissions:

  • You may view these pages on screen and print or download to your local hard disk extracts from these pages for your own personal use only.
  • You may re-copy extracts from these pages (“materials”) to individual third parties for their personal information only but only if you acknowledge Pawsitive Connections as the source of the material and you inform such a third party or third parties that these same conditions apply to him or her and that he or she must comply with them.

This licence to re-copy does not permit the inclusion of all or any of the material in any other work or publication, whether in electronic or hard copy or in any other form whatsoever.